Privacy Policy

Effective Date: 2 July 2026

Welcome to Willora Marketing. Your privacy is important to us, and we are committed to protecting any personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, how we keep it secure, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Willora Marketing

Email: holly@willoramarketing.co.uk

Website: www.willoramarketing.co.uk

Willora Marketing provides branding, website design, digital marketing, social media management, graphic design and related marketing services.

Information We Collect

We may collect the following information when you use our website or contact us:

Information you provide

Name
Email address
Telephone number
Company name
Any information you include in contact forms or emails

Information collected automatically

When you visit our website we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on our website
Cookies and analytics data

How We Use Your Information

We use your information to:

Respond to enquiries
Provide quotations
Deliver our services
Manage client relationships
Improve our website
Send marketing communications (only where you have consented)
Comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following legal bases:

Your consent
Performance of a contract
Legitimate business interests
Compliance with legal obligations

Cookies

Our website may use cookies to improve your browsing experience.

These may include:

Essential website cookies
Performance and analytics cookies
Functionality cookies

You can control or disable cookies through your browser settings.

Analytics

We may use services such as Google Analytics to understand how visitors use our website.

These services collect anonymous information such as:

Pages visited
Time on site
Device type
Approximate location

This helps us improve our website and services.

Marketing Communications

If you choose to receive updates from us, we may occasionally send marketing emails.

You can unsubscribe at any time by:

Clicking the unsubscribe link in our emails; or
Contacting us directly.

Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties where necessary, including:

Website hosting providers
Email service providers
Analytics providers
Payment providers (where applicable)
Professional advisers where required

All third parties are expected to keep your information secure and process it lawfully.

Data Security

We take appropriate technical and organisational measures to protect your personal information from:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

While we do our best to protect your data, no online transmission can ever be guaranteed to be completely secure.

Data Retention

We only keep your personal information for as long as necessary to:

Provide our services
Meet legal and accounting obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it will be securely deleted.

Your Rights

Under UK GDPR you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: